How to Ship a Package from the USA to Russia via the Delaware Warehouse
To receive a package from the USA in Russia, you need an address in America where a store or a friend can send the box, and a service that will carry it across the border. At Pochtoy it works like this: you get a free address for our warehouse in Delaware, your items arrive there, we combine them into one package and send it by CDEK or Russian Post. Over the last year, about 27 thousand packages went to Russia this way. Here is how this journey goes and how long each stage takes for our packages.
1. Get your warehouse address
Registration is free, and you don't need to link a card. Your account will immediately show the warehouse address and your personal cell number, which is written after the letters Ste. The warehouse uses it to tell whose box has arrived, so without the number the address is incomplete. How to enter the address in a store's form is explained on the page free US address. If you have never bought in the USA before, start with the article how to start shopping in the USA. What an intermediary actually does and what to look at when choosing one is covered in the article "Intermediary in the USA".
The address is useful not only for stores. If you have a friend living in the USA who wants to send you things, they send the box by regular USPS mail or UPS to the same address with your cell number. After that it travels under the same rules as purchases.
2. Buy and check that the item can be shipped
You place the order yourself to the warehouse address. There will be no sales tax on it: Delaware is a state without this tax. If your card doesn't work in an American store or the store doesn't ship to intermediaries, our buyer will place the order from a link. With the promo code GETITNOW, the purchase service is free; without it, it costs 7% of the order, minimum $7.
Before paying, take a look at the list of restrictions. The most common stumbling blocks are:
- perfume, eau de toilette and everything containing alcohol, aerosols, medicines: we don't ship them;
- standalone batteries and power banks without a device: also not allowed;
- expensive items have a limit: clothing, shoes or a bag no more than $300 per item, a phone or laptop no more than $2500, and no more than two battery-powered devices in one package.
The number of identical items in one package is also limited. If you plan to buy a lot of the same thing, ask support before purchasing.
3. Enter the tracking number when the store sends it
The US tracking number is entered in "Expected packages". Then the box will appear in your account on its own as soon as it is received. The warehouse accepts packages on weekdays from 8 to 17 and notifies you about each one by email and in the Telegram bot.
For the SuperFast tariff this is a required step, not a convenience: the package must be registered before it arrives at the warehouse, and the tariff works only for your own purchases, without a buyer. On the other hand, pre-registration shortens the total time by 2–3 days.
4. Assemble your package
When everything has arrived, open "Packages" → "Preparing for shipment" in your account, select the items and click "Add to package". All that remains is to enter the recipient, choose a delivery service and send the package for assembly.
Incoming items can be stored free for 70 days, so items from different stores have time to wait for each other. Consolidation is free, and almost everyone who ships with the Express tariff uses it. Over the year, such a package carried on average more than four incoming boxes, half had three or more, and almost every third had five or more. The warehouse also removes shoe boxes and excess packaging, and this is free too.
Assembly usually takes one to two business days; the warehouse assembles from Monday to Saturday. After weekends and holidays it may take longer. If you need it faster, order paid express assembly: the package will be assembled on the same warehouse business day. The price is on the services page.
5. Choose a tariff
We have four tariffs to Russia, and they split packages roughly like this:
- Fastbox: 36% of our packages to Russia. One incoming box goes as one outgoing package, without consolidation; on average such a package weighs 1.2 kg.
- Express: 28%. This is the tariff for consolidated packages: you can combine as many boxes as you like and receive at a pickup point or by courier. The average weight is about 4 kg.
- SuperFast: 23%. The cheapest to Russia, but only for your own purchases and with registration in advance.
- Econom: 13%. Russian Post, for heavy packages from 5 kg; our average is 6.3 kg.
The first three are carried by CDEK: usually 5–15 days, to Moscow and St. Petersburg about a week. Econom takes 20–30 days. The price for your weight and city will be shown by the calculator, and all warehouse services are collected on the prices page. Loss insurance is mandatory on all four and is added to the bill automatically; for goods worth up to $100 it costs $3.
For CDEK tariffs, the declaration requires the recipient's passport details and tax ID (INN); for Russian Post it does not. An AI assistant will help you fill out the declaration for free, and examples of item descriptions are in the article how to fill out the declaration.
6. Pay and receive
Delivery is paid after the package has been assembled and weighed, in the "Packages" → "To be shipped" section. If you top up your balance in advance with an approximate amount, the money will be deducted automatically and you won't have to wait. An assembled but unpaid package is stored free for 7 days.
In 2026, a package up to 200 euros and 31 kg passes without duty, and the amount above this will be calculated in advance by the duty calculator.
After shipping, a tracking number will appear in your account. You can pick up the package at a CDEK pickup point or parcel locker, a courier will bring Express to your home, and Econom will arrive at a post office. If a package doesn't change status for 30 days, we start a search ourselves.
How to buy on your own · Prices and services · What can't be shipped · Duty calculator
