Parts from RockAuto: what you can bring from America and what you can't
We are currently not shipping auto parts from the US to Russia and Belarus — whether from RockAuto, eBay, or Amazon. Parts for cars, motorcycles, and boats are on our list of items prohibited for delivery, and we check every item, no matter where it was bought.
We say this right at the start because the internet is still full of articles promising "any parts from America to Russia." It's better to learn the truth before paying than to end up with a box that cannot leave the warehouse.
16.05.2025
15537 views
What is actually allowed
RockAuto sells more than just what goes under the hood. What is allowed and what is not, according to our prohibited items page:
- Hand tools (wrenches, screwdrivers, and the like) can be shipped, up to $300 per item.
- Power tools are not allowed.
- Airbags, aerosols, sprays, paints, glue are prohibited in all parcels.
- Tires cannot be shipped with the tariffs that CDEK uses.
If you are unsure about a specific item, or you do not live in Russia or Belarus, write to support before buying and include a link to the part itself, not to the store. The answer depends on the item itself, so do not pay for the order until you have received a reply.
Next is how the store itself works. This will come in handy if support answered "yes" or you are getting hand tools on RockAuto.
How to order from RockAuto
RockAuto looks like a website from the 2000s, and that's its charm: everything is on one page.
An account is not required. The store has no classic personal account. You can find an order later by email and order number in the "Order Status & Returns" section. Save the order number — without it you can't check the status.
The entire checkout is on a single cart page. Items, quantity, address, shipping, promo code, and payment — everything is at /en/cart/. The shipping address is your Pochtoy warehouse address from your personal account. The tax line for this address will show $0.
Multiple warehouses — multiple boxes. RockAuto ships from different warehouses, and each item in the cart has a warehouse icon. Two items from two warehouses mean two boxes and two shipments within the US. In one of our orders there were four shipping options to choose from: $16.98, $31.98, $36.98, and $202.98 — the cheapest one is selected by default. Before paying, look at the "Shipping, Tax, & Total" block: it shows how much shipping costs for your particular set of items. For our customers, half of RockAuto orders arrived at the warehouse in more than one box, and each one usually took 6 days to reach us. And the weight is unpredictable: half of the boxes weighed less than 900 grams, the heaviest weighed about 15.5 kg — run a heavy part through the calculator first.
The discount code is in a strange place. RockAuto's code field is called "How Did You Hear About Us?" ("How did you hear about us?"). If the code is accepted, the total in the "Shipping, Tax, & Total" block will decrease right away. If it didn't decrease, the code didn't work.
Payment. Visa, Mastercard, Discover, American Express, PayPal, Sezzle, a gift certificate, or a bank transfer. The checkout button is at the bottom of the same page.
Confirmation. After payment, a page will open with the order number and the text "Please print this page as your receipt" — save it. One email with tracking numbers will arrive for the whole order, when the last item is shipped. If the boxes ship from different warehouses, it's more convenient to track each one via "Order Status & Returns".
Prices fluctuate — sometimes downward. The price on the part's page may change slightly while you are building your cart. In our experience, it moved toward getting cheaper.
To get your warehouse address, sign up with Pochtoy — it will appear in your account right away.
