Pochtoy.com customer reviews

Over the past year, tens of thousands of our customers ordered from the USA and left 1339 reviews

Average rating: 5

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Aleksey

Date: 17 May 2026

Package number: 10258620438

City: Saint Petersburg

Everything as usual — excellent!!! Thank you and I recommend to everyone!!!

Viktor

Date: 16 May 2026

Package number: 10263086536

City: Moscow

Ordered a collectible poster. Everything went well. I was a bit upset about the shipping cost — 450 grams for $50 on the "Express" rate, but that's with insurance, packing instructions, additional packaging, and "Fragile" and "Do not press on me" stickers. I'd like to give a separate thanks to the warehouse staff, who clearly followed the packing instructions. My respect for that! But they can't or won't take photos according to the instructions. I had to pay a little extra on top of the standard fee for the necessary product photos, which was also a bit upsetting. And I really needed good photos... Delivery from the warehouse to CDEK Moscow took 10 days. Overall, I'm happy with the delivery. A positive experience. Thank you!

Viktor

Date: 16 May 2026

Package number: 10263085340

City: Moscow

I placed an order of sports fan merchandise for my wife — MMA gloves, a Halloween poster. Everything arrived in perfect condition within 20 days from the moment the order was paid for at the store. The packaging instructions were followed. Thank you!

Viktor

Date: 16 May 2026

Package number: 10260619225

City: Moscow

I ordered an autograph. It arrived with a critical crease on the edge of the paper. I don't know at what stage this happened, but I can assume it was during delivery within the US, at the warehouse, or at customs. It was delivered, but a certain unpleasant feeling remained. Everything was packed properly.

Margarita

Date: 7 May 2026

Package number: 10260010624

City: Moscow

EVERYTHING ARRIVED SAFE AND SOUND. ALL GREAT AS ALWAYS

ROMAN

Date: 15 May 2026

Package number: 10257285083

City: Kudrovo

Got the package, thanks, everything was packed well, all as ordered

IVAN

Date: 22 December 2025

Package number: 10193816003

City: Moscow

The whole journey took 20 days. Everything arrived safe and sound, as always. Thank you

Viktor

Date: 18 February 2026

Package number: 10222484298

City: Moscow

Satisfied with the quality of service. I ordered strings for my guitars. They quickly processed the package that arrived at the warehouse. It took 17 days to arrive from the US store to CDEK Moscow. I've been working with them for 4 months now. There are certain moments, difficulties, problems and nuances, but they all get resolved through customer support. Continuing to work together.

SERGEY

Date: 13 May 2026

Package number: 10252044028

City: Alma-Arasan

took a bit long, but everything arrived safely. thanks for the service!

ALEKSANDR

Date: 12 May 2026

Package number: 10161250738

City: Saint Petersburg

I wanted to thank the customer service representative for the help provided with registering and handling my order. Maria, you're on fire, 5 stars from me!!! Thank you for your loyalty and customer focus!

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